Privacy Policy | Transportes Express Vitor Ferreira

Last updated: 2025-01-01

1. Controller

Transportes Express Vitor Ferreira
ADDRESS_LINE1_PLACEHOLDER, Germany
Email: EMAIL_PLACEHOLDER
Phone: PHONE_PLACEHOLDER

2. Data We Collect

We collect only data you voluntarily provide via the contact/quote form: name, email address, phone number (optional), collection and delivery locations, preferred service and date, and any free-text message you submit.

We also collect standard server access logs (IP address, browser type, timestamp) for security and diagnostics, retained for a maximum of 7 days and never sold or shared for marketing.

3. Legal Basis (GDPR Art. 6)

Art. 6(1)(b) — Processing necessary to respond to your quote request prior to entering a contract.
Art. 6(1)(f) — Legitimate interests in website security and fraud prevention.

4. How We Use Your Data

Your data is used solely to respond to your enquiry, arrange transport services, and send service-related updates. We do not use your data for automated profiling or marketing without your explicit consent.

5. Data Retention

Quote and contact enquiries are retained for 2 years then securely deleted. Transport contracts and invoices are retained for 10 years in accordance with §257 HGB.

6. Data Sharing

We do not sell your personal data. We may share data with Formspree (form processor — privacy policy), sub-contractors where necessary to fulfil your order, and competent authorities where required by law.

7. Cookies

This website uses only one functional cookie to remember your cookie notice acknowledgement. No tracking, analytics or advertising cookies are set.

8. Your Rights (GDPR Chapter III)

You have the right to access, rectify, erase, restrict, or object to the processing of your personal data, as well as the right to data portability. To exercise these rights, contact us at EMAIL_PLACEHOLDER. You also have the right to lodge a complaint with your national data protection authority.

9. Data Security

We use HTTPS (TLS) to encrypt data in transit. Access to your personal data is restricted to authorised personnel only.

Last updated: 2025-01-01

1. Controller / Data Controller

Transportes Express Vitor Ferreira
ADDRESS_LINE1_PLACEHOLDER, Germany
Email: EMAIL_PLACEHOLDER
Phone: PHONE_PLACEHOLDER

2. What Data We Collect

We collect only data you voluntarily provide via the contact/quote form:

Name and surname
Email address
Phone number (optional)
Collection and delivery locations
Preferred service and date
Any free-text message you choose to submit

We also collect standard server access logs (IP address, browser type, timestamp) for security and diagnostics. These are retained for a maximum of 7 days and are never sold or shared for marketing purposes.

3. Legal Basis for Processing (GDPR Art. 6)

Art. 6(1)(b) — Processing necessary to take steps at your request prior to entering a contract (responding to your quote request).
Art. 6(1)(f) — Legitimate interests in maintaining website security and preventing fraud.

4. How We Use Your Data

Your contact information is used solely to:

Respond to your enquiry or quote request
Arrange and fulfil transport services you have requested
Send you service-related updates (e.g. shipment status)

We do not use your data for automated profiling or marketing without your explicit consent.

5. Data Retention

Quote and contact enquiries are retained for 2 years for commercial record-keeping purposes and then securely deleted. Transport contracts and invoices are retained for 10 years in accordance with German commercial law (§257 HGB).

6. Data Sharing

We do not sell your personal data. We may share data with:

Formspree (form submission processor) — their privacy policy is available at formspree.io/legal/privacy-policy.
Sub-contractors or partner carriers, where necessary to fulfil your transport order, subject to contractual data protection obligations.
Competent authorities, where required by law.

7. Cookies

This website uses only a single functional (essential) cookie to remember that you have acknowledged this notice. No tracking, analytics or advertising cookies are set. No cookie consent is required under the GDPR for strictly necessary cookies, but we inform you of this usage as a matter of transparency.

8. Your Rights (GDPR Chapter III)

You have the right to:

Access the personal data we hold about you (Art. 15)
Rectification of inaccurate data (Art. 16)
Erasure ("right to be forgotten") where legally applicable (Art. 17)
Restriction of processing (Art. 18)
Data portability (Art. 20)
Object to processing (Art. 21)
Lodge a complaint with a supervisory authority — in Germany: Bundesbeauftragter für den Datenschutz (BfDI)

To exercise any of these rights, contact us at EMAIL_PLACEHOLDER.

9. Security

All data is transmitted over HTTPS (TLS). Form submissions are processed by Formspree over their secure infrastructure. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or disclosure.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the website after a change constitutes acceptance of the updated policy.