Last updated:
1. Controller
Transportes Express Vitor Ferreira
Hegelstr. 27, Germany
Email: info@transportesferreira.com
Phone: 0049 170 5882817
2. Data We Collect
We collect only data you voluntarily provide via the contact/quote form: name, email address, phone number (optional), collection and delivery locations, preferred service and date, and any free-text message you submit.
We also collect standard server access logs (IP address, browser type, timestamp) for security and diagnostics, retained for a maximum of 7 days and never sold or shared for marketing.
3. Legal Basis (GDPR Art. 6)
- Art. 6(1)(b) — Processing necessary to respond to your quote request prior to entering a contract.
- Art. 6(1)(f) — Legitimate interests in website security and fraud prevention.
4. How We Use Your Data
Your data is used solely to respond to your enquiry, arrange transport services, and send service-related updates. We do not use your data for automated profiling or marketing without your explicit consent.
5. Data Retention
Quote and contact enquiries are retained for 2 years then securely deleted. Transport contracts and invoices are retained for 10 years in accordance with §257 HGB.
6. Data Sharing
We do not sell your personal data. We may share data with Formspree (form processor — privacy policy), sub-contractors where necessary to fulfil your order, and competent authorities where required by law.
7. Cookies
This website uses only one functional cookie to remember your cookie notice acknowledgement. No tracking, analytics or advertising cookies are set.
8. Your Rights (GDPR Chapter III)
You have the right to access, rectify, erase, restrict, or object to the processing of your personal data, as well as the right to data portability. To exercise these rights, contact us at info@transportesferreira.com. You also have the right to lodge a complaint with your national data protection authority.
9. Data Security
We use HTTPS (TLS) to encrypt data in transit. Access to your personal data is restricted to authorised personnel only.